Terms of Use

These Terms of Use (“Terms”) govern your access to and use of Levelly at level.lyand related services (collectively, the “Service”).

By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Levelly is currently operated under the Levelly name. We may update these Terms with full legal company details when the Service begins public paid operation or when the operating entity changes.

Questions about these Terms: support@level.ly

1. The Service

Levelly is an interactive learning platform that combines lessons, a code editor, automated checks, code execution, and an AI tutor.

Features and availability may change over time. We may add, modify, limit, suspend, or discontinue parts of the Service at any time.

The Service is intended for learning, practice, and experimentation. It is not intended for production system operation, professional consulting, high-stakes decision-making, or critical infrastructure use.

2. Accounts

Some features work without an account. Other features require you to create an account.

You are responsible for:

• keeping your login credentials secure;
• all activity under your account;
• providing accurate account information;
• keeping your account information up to date.

You must be at least 13 years old to create an account.

If you are under 18, you may use the Service only with permission from a parent or guardian.

You may not share your account credentials or allow others to access the Service through your account.

3. Subscriptions and payments

Paid plans are billed through Stripe.

By subscribing, you authorize us and Stripe to charge your payment method on a recurring basis until you cancel.

Prices are shown at checkout and may change with reasonable notice. Taxes may apply.

You can cancel your subscription from your profile or account settings where available. After cancellation, access to paid features usually continues until the end of the current billing period.

Refunds are handled at our discretion except where required by law.

If you are a consumer, you may have mandatory cancellation, withdrawal, or refund rights under applicable consumer law. Nothing in these Terms limits those rights.

4. Acceptable use

You agree not to:

• use the Service for any unlawful purpose;
• attempt to bypass usage limits, rate limits, access controls, payment controls, or security measures;
• scrape, reverse engineer, overload, disrupt, or interfere with the Service or its infrastructure;
• use bots, scripts, automation, or account farming to obtain more usage than intended;
• submit code or content that is malicious, abusive, deceptive, harmful, or infringes others' rights;
• upload or run malware, credential stealers, exploit code, spam tools, or code intended to attack systems;
• use the code runner to mine cryptocurrency, scan networks, send spam, host services, or attack third-party systems;
• submit secrets, passwords, private keys, API keys, access tokens, or sensitive personal data unless clearly required by the Service and explicitly supported;
• share account credentials;
• resell, sublicense, or commercially exploit access to the Service without permission;
• use the Service in a way that harms other users, Levelly, or third-party providers.

We may suspend, limit, or terminate access if we reasonably believe you have violated these Terms, created risk for the Service, abused usage limits, or harmed other users or infrastructure.

5. Your content and code

You retain ownership of the code and other content you submit to the Service.

You grant us a limited license to store, process, transmit, display, and analyze that content as needed to operate the Service. This includes using submitted code and related context to:

• run code in a sandboxed or isolated environment;
• evaluate lesson checks;
• generate tutor feedback;
• save progress;
• debug technical issues;
• prevent abuse;
• improve reliability and learning features.

We do not claim ownership of your solutions.

You are responsible for ensuring that you have the right to submit any code, text, or other content you provide to the Service.

6. AI tutor

The AI tutor provides educational guidance. It does not provide professional, legal, financial, medical, security, or production engineering advice.

AI responses may be incomplete, incorrect, outdated, or unsuitable for your situation. You are responsible for verifying information and deciding how to apply it.

Do not rely on the AI tutor for:

• production systems;
• security-critical decisions;
• legal, financial, medical, or safety-critical matters;
• situations where incorrect output could cause harm, loss, or serious consequences.

Tutor messages, lesson context, submitted code, run results, and related technical context may be sent to third-party AI infrastructure providers to generate responses.

Do not paste secrets, API keys, passwords, private credentials, confidential business information, or sensitive personal data into the AI tutor or code editor.

7. Code execution

The Service may allow you to write and run code in an isolated execution environment.

Code execution is provided for learning and testing purposes only.

You must not use the code runner to:

• mine cryptocurrency;
• run bots or background services;
• scan, attack, or probe networks or systems;
• send spam or automated messages;
• host public services;
• evade limits;
• execute malware;
• access or exfiltrate unauthorized data;
• interfere with Levelly infrastructure or third-party infrastructure.

We may limit, inspect, stop, block, log, or delete code execution activity to protect the Service, enforce usage limits, diagnose issues, and prevent abuse.

We do not guarantee that the code runner will support every language feature, package, dependency, runtime, or execution pattern.

8. Intellectual property

The Service, including its design, lessons, branding, software, user interface, graphics, logos, written materials, and other content, is owned by Levelly or its licensors and protected by applicable intellectual property laws.

These Terms do not grant you rights to our trademarks, branding, lesson content, software, or other materials except as needed to use the Service as intended.

You may not copy, redistribute, resell, or create competing services using Levelly content, design, lessons, or software unless we give written permission or the law allows it.

9. Third-party services

The Service may rely on third-party providers for AI infrastructure, payments, email delivery, hosting, analytics, logging, code execution, and related functionality.

Third-party services may have their own terms and privacy policies.

We are not responsible for third-party services outside our control, but we aim to use providers reasonably necessary for operating the Service.

10. Availability and changes

We aim to keep the Service available and useful, but we do not guarantee uninterrupted, error-free, or secure operation.

We may modify, suspend, or discontinue features at any time, including lessons, AI tutor behavior, usage limits, free tiers, paid tiers, code execution capabilities, and supported runtimes.

We may also impose limits on usage to protect the Service, manage costs, prevent abuse, or comply with provider restrictions.

11. Termination

You may stop using the Service at any time.

We may suspend or terminate your access if we reasonably believe that:

• you violated these Terms;
• your use creates security, legal, financial, or operational risk;
• your account is involved in abuse, fraud, automation, payment issues, or infrastructure attacks;
• we are required to do so by law or by a third-party provider.

If your account is terminated, we may delete or retain account data as described in our Privacy Policy and as required or permitted by law.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, OR RELIABILITY.

WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR SUITABLE FOR YOUR SPECIFIC PURPOSE.

WE DO NOT GUARANTEE THAT AI TUTOR RESPONSES, CODE RESULTS, LESSON FEEDBACK, OR AUTOMATED CHECKS WILL BE CORRECT, COMPLETE, OR FIT FOR PRODUCTION USE.

Some jurisdictions do not allow certain warranty exclusions, so some of the above exclusions may not apply to you.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEVELLY AND ITS OPERATORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, REVENUE, BUSINESS, GOODWILL, OR USE, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF:

1. THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM; OR
2. USD $50.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

14. Consumer rights

If you are a consumer, you may have mandatory rights under the laws of your country of residence.

Nothing in these Terms limits rights that cannot be waived or limited by contract, including mandatory consumer protection rights.

15. Governing law

These Terms are governed by the laws of Finland, without regard to conflict-of-law rules.

If you are a consumer living in the EU or EEA, you may also have mandatory rights under the laws of your country of residence, and nothing in these Terms limits those rights.

16. Changes to these Terms

We may update these Terms from time to time.

If changes are material, we will provide reasonable notice, for example by posting the updated Terms on this page, updating the “Last updated” date, or providing notice by email or in-app message where appropriate.

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

17. Contact

Questions about these Terms: support@level.ly